Get in Touch
Ready to start your journey with VITL Care? We're here to answer your questions and help you understand how our services can support your goals.
Location
We serve
Adelaide
Support Hours
Available
24/7 Support
Send us an enquiry
Fill out the form below and we'll get back to you within 24 hours to discuss how we can support you.
Frequently Asked Questions
Common questions about our services and how we can support you.
How do I know if I'm eligible for NDIS services?
To be eligible for NDIS services, you need to have a permanent and significant disability that affects your ability to participate in everyday activities. You must be under 65 when you first access the NDIS, be an Australian citizen or permanent resident, and live in an area where the NDIS is available.
What areas do you service?
We currently provide services across Adelaide and surrounding areas. If you're unsure whether we service your area, please contact us and we'll be happy to discuss your location and support needs.
How quickly can you start providing services?
We aim to begin services as quickly as possible after your initial consultation. The timeframe depends on your specific needs and the type of support required, but we typically can start within 1-2 weeks of your service agreement.
Do you provide emergency or after-hours support?
Yes, we provide 24/7 human support for our participants. Our support team is always available to assist with urgent needs or emergency situations. Contact us anytime for immediate assistance.
How do you ensure quality and safety?
As a registered NDIS provider, we maintain strict quality and safety standards. All our staff are qualified, experienced, and undergo regular training. We follow NDIS Practice Standards and conduct regular reviews to ensure we're providing the best possible support.